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Terms & Conditions

Enchantress Co. Terms & Conditions

Welcome to Enchantress Co.! These Terms & Conditions ("Terms") outline the rules and regulations governing your use of our website (https://www.theenchantressco.com/), ("Website") and the services we offer ("Services").

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Website or use our Services.

1. User Accounts

You may be required to create an account to access certain features of the Website. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account. Enchantress Co. reserves the right to refuse service, terminate accounts, and remove or edit content at our sole discretion.

2. Use of Website & Services

    • You agree to use the Website and Services for lawful purposes only.
    • You may not use the Website in any way that could damage, disable, overburden, or impair our servers or networks.
  • You may not attempt to gain unauthorized access to any portion of the Website or Services.
  • You may not use the Website to upload or transmit any content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, or racially or ethnically offensive.
  • You may not violate any intellectual property rights of ours or any third party.
  • You may not use the Website for any commercial purposes without our express written consent.

3. Electronic Communications

By using the Website, you consent to receive electronic communications from us, such as emails, newsletters, and promotional messages. You can unsubscribe from promotional emails by following the instructions provided in those emails.

4. Orders & Payment

  • You agree to provide accurate and complete information when placing an order.
  • By placing an order, you agree to pay the specified price for the products or services you select.
  • We accept various payment methods, as displayed on the Website.
  • We reserve the right to refuse any order for any reason.

5. Returns & Exchanges

We offer a 30-day return and exchange policy. You may return or exchange most new, unused, and unwashed items purchased on our Website within 30 days of delivery for a full refund or exchange. Please refer to our separate Returns & Exchanges page for details on eligibility, timeframes, procedures, and any exceptions.

6. Disclaimer

The Website and Services are provided "as is" and without warranties of any kind, express or implied. Enchantress Co. disclaims all warranties, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Enchantress Co. does not warrant that the Website or Services will be uninterrupted, error-free, or virus-free.

7. Limitation of Liability

Enchantress Co. shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website or Services.

8. Intellectual Property

The Website and its content, including text, graphics, logos, images, and software, are the property of Enchantress Co. or its licensors and are protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, transmit, or commercially exploit any content without our express written permission.

9. Termination

We may terminate your access to the Website or Services for any reason, at any time, without notice.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States of America.

11. Dispute Resolution

Any dispute arising out of or relating to these Terms shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association (http://www.adr.org/). The arbitration shall be held in Los Angeles, California.

12. Entire Agreement

These Terms constitute the entire agreement between you and Enchantress Co. regarding your use of the Website and Services.

13. Changes to Terms & Conditions

We reserve the right to update these Terms at any time. We will notify you of any changes by posting the revised Terms on the Website. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of the changes.

14. Contact Us

If you have any questions about these Terms, please contact us at support@enchantressco.com

Thank you for using Enchantress Co.!